Web-Based Grievance Redress Mechanism (GRM)

If you have any concerns or complaints, we encourage you to report them.

INDIVIDUALS ARE ENCOURAGED TO SUBMIT THEIR GRIEVANCE IN THEIR PREFFERED LOCAL DIALECT, IF DESIRED. / HINIHIKAYAT
ANG MGA INDIBIDWAL NA ISUMITE ANG KANILANG REKLAMO GAMIT ANG KANILANG LOKAL NA WIKA, KUNG NAIS.

External Grievance: This includes complaints related to subproject performance, contractors, suppliers, or any issues involving land acquisition, project quality, procurement, enterprise operations, consultations, and matters related to corruption, fraud, or gender-based violence (GBV), sexual exploitation and abuse (SEA), and sexual harassment (SH).

Internal Grievance: This covers complaints regarding workplace issues, disputes, work conditions, conflicts, management, personnel, policy violations, or any cases related to corruption or GBV/SEA/SH involving the project team or staff.

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